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💬 Help Centre

Quick answers to your most common questions.

Quick answers to the most common questions from AdmissionPaths users.

Account and Registration

How do I create an account?

Click Register at the top of any page, enter your name, email and password, then verify your email to activate your account.

I forgot my password. What do I do?

Click Login then Forgot Password, enter your registered email, and we’ll send a reset link. Check your spam folder if it doesn’t arrive within a few minutes.

Plans and Billing

What plans are available?

We offer a Free plan with core features and no time limit, plus paid plans (Tier 1, Tier 2 and Tier 3) with higher limits and full access to the AI tools and advisor features.

What payment methods are accepted?

We accept bKash and Wise. Payment instructions are shown at checkout. After you pay, your plan is activated once your payment is confirmed.

Can I get a refund?

Yes — paid upgrades are covered by a 7-day refund if you’re not satisfied. See our Refund Policy for details.

I paid but my plan didn’t activate.

Open a support ticket or email hello@admissionpaths.com with your invoice number, and we’ll activate it for you.

Using the Tools

What can I do on AdmissionPaths?

Browse admission circulars and scholarships, set alerts for new circulars, generate MCQ and practice tests, prepare for viva, explore university guides and read success stories.

The platform is loading slowly.

Clear your browser cache and use an updated version of Chrome, Firefox or Edge. If it persists, contact support with your browser version and a screenshot.

Still need help?

🎫 Open a Support Ticket

Logged-in users can raise a ticket and track responses from the Support Tickets area of your dashboard.

✉ Email Us

Prefer email? Reach us at hello@admissionpaths.com — we respond within 24 hours on business days.